Only pay for storage used as you seamlessly organize, manage, and access your active archive from anywhere in the world. If there is no software on the drive, please visit our Software Download page to download the appropriate software. With Lyve® Cloud Tape Migration and Storage, we quickly migrate your tape media for you to a scalable, highly secure S3 bucket in Seagate Lyve Cloud. This free space will be recognized as a separate disk, and will be usable by your operating system and applications as if it were a regular physical hard. You are able to use the disk space beyond 2 TB. Open the file appropriate for your drive:įor FreeAgent GoFlex drives, double-click Setup.exeįor FreeAgent drives, double-click InstallSeagateManager.exe or Setup.exeįor Maxtor OneTouch 4 drives, double-click Launch.exeįor FreeAgent Pro and Go Classic (brown) drives, double-click Install FreeAgent Tools.exeįor FreeAgent Desktop Classic (brown) drives, double-click Launch.exe The Seagate Extended Capacity Manager (ECM) allows your operating system (OS) to support large capacity disks that have the MBR partition style. If the drive does not display in (My) Computer, please visit our external drive troubleshooters for more instructions. If you are connecting the drive to a second computer, then the icon would have been replaced by a icon that looks like your FreeAgent or OneTouch drive. The first time you connect the drive the icon will look like this. Launch the installation manually by following these steps:ĭouble-click the icon for your FreeAgent or OneTouch drive. If the install prompt does not appear, then the Autorun feature of Windows may be disabled on your computer. Seagate recommends applying new firmware to enhance the performance and or reliability of your drive. Having the latest firmware can improve performance and or reliability of your product. Check here to see if an update is available. When you connect your external drive for the first time the software should prompt to install within 2 minutes. Seagate currently has firmware updates for certain drive families. See the examples listed below to help you find the serial numbers for different models:Ĭaution: Please Safely Remove, then physically disconnect and power down your drive before looking for the serial number.This article will discuss what you can do if the software installation doesn’t automatically start when you connect your drive for the first time in Windows. Note: For certain products, the model number is no longer included on the product label. If you wish to enter or scan the QR code, please visit: Verify my drive link. This code allows our customers to verify if the product is genuine, it provides the ability to check warranty or to get more information about the drive. Each QR code is unique and is associated with that drive S/N. Some of our drives have the QR code printed on the label (see example below). If your drive is not detected or connected to your computer: The USB devices have the serial numbers printed on the external cases and internal drives have the serial and part numbers on the drive labels.
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